customer service

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What is your return policy

At Sliding Door Products, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of the delivery date for a full refund. Please note that the item must be in its original packaging and in the same condition as when it was received. Shipping charges are non-refundable and return shipping costs are the responsibility of the customer. To initiate a return, please contact our customer service team at Slidingdoorproducts@gmail.com
How long does shipping usually take?

Our standard shipping through USPS takes on average 5 to 7 business days.
I need assistance with installation who can I contact?

Please send us an email at Slidingdoorproducts@gmail.com and we will assist in any way we can. You can also find our installation video and instructions by scanning the QR code below or visiting here https://linktr.ee/slidingdoorproducts

FAQ