
customer service
Send us a message or see the FAQ below

At Sliding Door Products, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of the delivery date for a full refund. Please note that the item must be in its original packaging and in the same condition as when it was received. Shipping charges are non-refundable and return shipping costs are the responsibility of the customer. To initiate a return, please contact our customer service team at Mackenzie@Slidingdoorproducts.com
Our standard shipping through USPS takes on average 5 to 7 business days.
Please send us an email at Slidingdoorproducts@gmail.com and we will assist in any way we can.
You can also find our installation video and instructions by scanning the QR code below or visiting here https://linktr.ee/slidingdoorproducts
